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  2. Our services >
  3. Customer technology

Customer technology

Technology solutions to benefit your business

Pall-Ex continuously innovates in order to anticipate and exceed our customers’ expectations, delivering genuinely beneficial, free-of-charge technological solutions to support our complete range of service-users.

We deploy sector-leading technological and customer service excellence; delivering
far-reaching benefits with the power to make a positive and measurable impact across your entire supply chain operations.

Pall-Ex drives the highest levels of real-time data-capture throughout Europe and has strategically developed a linked range of technology solutions which complement one another, delivering additional benefits and profitability to you and your business.

 

1. NexusConnect

At the heart of our pan-European network sits our core operational system - NexusConnect

This web-based system provides a broad range of powerful functionality, enabling the user to effortlessly manage consignments in real time from any PC with an internet connection. It is an extremely advanced, capable and powerful one-stop I.T. solution for logistics management.

2. NexusGo

Our Android app delivers control to Pall-Ex members, providing a highly flexible and cost-effective proof of delivery (POD) reporting solution.

Every Pall-Ex member has the ability to scan consignments both inbound and outbound of their depot using NexusGo. Throughout the process, the consignments are scanned and details made available to you in real time. 

3. MyNexus

The next generation of Pall-Ex’s systems, MyNexus offers a range of advanced tools to improve the overall experience of booking, reviewing and tracking shipments.

Key features:

  • A dashboard showing the status of all live consignments.
  • Advanced, easy to understand tracking.
  • The “drop number” feature allows customers to see where they are in the queue of deliveries.
  • In-built customer address book, with management.
  • Ability to focus on key customers.
  • Enhanced customer experience.
  • Member login with all the customer features.
  • Available to all customers with an account, with multi-access level to suit customer’s needs.
4. The future

"MyNexus has demonstrated to me that this is very much the tip of the iceberg. The team are clearly capable of delivering high-end products. We have a dual focus from a systems development perspective and are continuously trying to improve our legacy systems as well as develop our new core operational system – Nexus."

 Dave Dunhill, Director of IT - Pall-Ex 

 For more information about how we can support your business, please find your nearest location here.