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Pall-Ex UK Hub

Personvernregler

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Vi er forpliktet til å beskytte personvernet til fysiske og digitale personopplysninger om våre besøkende, kunder, leverandører og arbeidsstyrke; denne personvernerklæringen forteller deg hva du kan forvente når Pall-Ex samler inn personlig informasjon og hvordan vi behandler dataene dine.

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Lovlig basis

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Det juridiske grunnlaget som vi er avhengige av for behandling av dataene dine, vil avhenge av omstendighetene det blir samlet inn og brukt under, men vil i de fleste tilfeller falle inn i en av følgende kategorier:

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  • Der du har gitt ditt samtykke til at vi kan bruke dataene dine på en bestemt måte;

  • Der behandlingen er nødvendig for å utføre en kontrakt med deg;

  • Der behandlingen er nødvendig for at vi skal oppfylle en juridisk forpliktelse.

Opplysninger

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Vi kan avsløre informasjon om våre ansatte, offiserer, agenter, leverandører eller underleverandører under følgende omstendigheter:

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  • i den grad vi er pålagt å gjøre det ved lov, eller i forbindelse med enhver rettslig prosedyre eller potensiell rettssak;

  • for å etablere, utøve eller forsvare våre juridiske rettigheter (inkludert å gi informasjon til andre for å forhindre svindel og redusere kredittrisiko);

  • til kjøperen (eller den potensielle kjøperen) av enhver bedrift eller eiendel som vi (eller vurderer) å selge.

Med unntak av det som er gitt i denne personvernerklæringen, vil vi ikke gi informasjonen din til tredjeparter. Vi kan forsikre deg om at vi ikke leier, bytter, deler eller selger personopplysningene dine til tredjeparter, og noen ganger, hvis vi føler at det er av interesse for deg å introdusere deg for en tredjepart, ber vi deg først og bare introdusere deg for at du er interessert.

Tjenestetilbydere

Vi bruker tjenesteleverandører (for eksempel leverandører av programvareplattformer og leverandører av støtte for informasjonsteknologi) for å hjelpe oss med å tilby deg våre tjenester. Vi kan gi relevante personer innen disse tjenesteleverandørene tilgang til din personlige informasjon, men bare for å la dem utføre sine tjenester for oss. Vi utfører databeskyttelseskontroller for å sikre at behandlingen av dataene dine er underlagt passende sikkerhetstiltak.

Hvordan vi bruker personopplysninger

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Denne personvernerklæringen fastsetter våre ordninger for å informere deg om hva du kan forvente av virksomheten vår i hvordan vi samler inn, kontrollerer og behandler personlig informasjon. Måtene vi samler inn informasjon på er listet nedenfor:

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  • Besøkende til våre nettsteder;

  • Folk som bruker og er interessert i informasjon om tjenestene våre, for eksempel abonnement på våre nyhetsbrev, arrangementer eller oppdateringer

  • Personalkontrakt eller kontrakt / produktavtale

Besøkende på nettstedet vårt
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Når noen besøker nettstedet vårt, samler vi standard logginformasjon på internett og detaljer om atferdsmønstre for besøkende. Vi gjør dette for å finne ut ting som antall besøkende til de forskjellige delene av nettstedet, og vi samler inn denne informasjonen på en måte som ikke identifiserer noen.

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Vi gjør ikke noe forsøk på å finne ut identiteten til de som besøker nettstedet vårt, og vi vil ikke knytte data samlet fra dette nettstedet til personlig identifiserende informasjon fra noen kilde.

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Hvis vi ønsker å samle inn personlig identifiserbar informasjon via nettstedet vårt, vil vi være klar over dette og gjøre det klart når vi ber deg om ditt samtykke og tillatelse til å samle inn din personlige informasjon. Dette inkluderer en forklaring på hva vi har tenkt å gjøre med slik informasjon.

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Bruk av informasjonskapsler på nettstedet vårt

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De fleste nettsteder du besøker vil bruke informasjonskapsler for å tilpasse opplevelsen din. Cookies er små tekstfiler som plasseres på datamaskinen din av nettsteder du besøker. De brukes mye for å få nettsteder til å fungere, eller fungere mer effektivt, samt for å gi informasjon til eierne av nettstedet.

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Hvordan administrere informasjonskapsler

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Hvis du vil begrense, blokkere eller slette informasjonskapsler fra nettstedet vårt - eller et annet nettsted - kan du bruke nettleseren din til å gjøre dette. Hver nettleser er forskjellig, så sjekk "Hjelp" -menyen i nettleseren din for å lære hvordan du endrer informasjonskapselinnstillingene dine. Vær oppmerksom på at hvis du gjør dette, kan visse personlige funksjoner på dette nettstedet ikke bli gitt til deg.

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Tredjeparts nettsteder og sosiale medier

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Tredjepartsnettsteder - Pall-Ex-nettstedet kan inneholde lenker til andre nettsteder, vær oppmerksom på at vi ikke er ansvarlige for personvernpolitikk eller praksis for tredjeparts nettsteder.

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Tredjeparts informasjonskapsler - Noen ganger legger vi inn videoinnhold og bilder fra nettsteder som YouTube og Flickr. Sider med dette innebygde innholdet kan presentere informasjonskapsler fra disse nettstedene. På samme måte, når du bruker en av delingsknappene på nettstedet vårt, kan det settes en informasjonskapsel av tjenesten du har valgt å dele innhold gjennom. Du bør sjekke det aktuelle tredjepartsnettstedet for mer informasjon om disse informasjonskapslene.

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Sosiale medier - Vi samler ikke inn noen form for personlige data fra noen sosiale medier for markedsføringsformål. Hvis vi blir kjent med en klage gjennom sosiale medier, vil vi behandle klagen i samsvar med Pall-Ex-klageprosessen som er beskrevet i denne policyen.

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Folk som bruker tjenestene våre

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Nedenfor er noen eksempler på markedsførings- og forretningsaktivitetene vi kan utføre, og som vi vil bruke dine godkjente personlige data til:

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Markedsføringsaktiviteter - Konkurranser eller kampanjer, abonnement på en av tjenestene våre, forespørsler om revisjon, gjennomføring av en undersøkelse, forespørsel eller registrering for en av våre arrangementer.

Vi samler inn denne informasjonen på en rekke måter, inkludert via telefon, skriftlig korrespondanse, e-post, nettsteder og avtaleavtaler.

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Forretningsaktiviteter - Når forespørsler sendes til oss, vil vi bare bruke informasjonen som er gitt oss til å håndtere henvendelsen, oppfylle dine transportbehov, for eksempel sporingsgenerasjoner gjennom systemene våre og for å sjekke servicenivået vi tilbyr.

Internasjonale dataoverføringer

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Informasjon som vi samler inn kan lagres og behandles i og overføres mellom hvilket som helst av landene vi opererer i for å gjøre det mulig for oss å bruke informasjonen i samsvar med denne personvernpolitikken.

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Informasjon du gir kan overføres til land som ikke har databeskyttelseslover som tilsvarer de som er i kraft i de europeiske økonomiske områdene (EØS). Hvis dette er tilfelle, vil vi sikre at dataoverføringen skjer i et sikkert, beskyttet miljø, i samsvar med eksisterende britisk og EUs databeskyttelseslovgivning.

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Dine rettigheter

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Dine rettigheter er viktige for oss. I henhold til databeskyttelsesloven 2018 og den generelle databeskyttelsesforordningen 2016/679 har du rett til å finne ut hvilken informasjon organisasjonen vår lagrer om deg. Disse inkluderer retten til:

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  • Bli informert om hvordan dataene dine blir brukt

  • Få tilgang til personopplysninger

  • Få oppdaterte feil data

  • Få data slettet

  • Stopp eller begrens behandlingen av dataene dine

  • Dataportabilitet (slik at du kan få og bruke dataene dine til forskjellige tjenester)

  • Motsette deg hvordan dataene dine blir behandlet under visse omstendigheter

Hvis du ønsker det; få tilgang til, oppdatere, begrense, fjerne, protestere mot eller ikke lenger ønsker å høre fra oss, vennligst kontakt oss via e-post eller skriftlig til adressen nedenfor, og vi vil iverksette tiltak innen 28 dager for å sikre at de riktige trinnene er tatt for å sikre vi oppfyller forespørselen din.

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Klager

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Når vi mottar en klage fra en person, lager vi en fil som inneholder detaljene i klagen. Dette inneholder vanligvis identiteten til klageren og andre personer som er involvert i klagen.

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Vi bruker bare den personlige informasjonen vi samler inn for å behandle klagen og for å kontrollere nivået på tjenesten vi tilbyr. Vi vil holde personlig informasjon i klagefiler i tråd med selskapets retningslinjer for oppbevaring. Dette betyr at informasjon om en klage vil bli lagret for å være i samsvar med vår oppbevaringspolicy fra stenging. Den vil bli beholdt i et sikkert miljø, og tilgangen til den vil bli begrenset i henhold til "behovet for å vite" -prinsippet.

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Retningslinjer for databeskyttelse for ansatte, arbeidere og konsulenter

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Last ned en kopi av vår databeskyttelsespolicy for ansatte, arbeidere og konsulenter her.

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Hvordan kontakte oss

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Ytterligere detaljer om våre databeskyttelsesordninger kan fås ved å skrive til vår databeskyttelsesoffiser, eller ved å kontakte vårt hovedkontor:

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Pall-Ex Group Limited

Pall-Ex House, Victoria Road,

Ellistown, Leicestershire, Storbritannia

LE67 1FH

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E-post: DPO@pallex.co.uk

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What information is it?
How we use the information?
Legal basis for processing
Where is it stored/accessed?
Data retention period
Full name
To deliver the pallet(s) to the named person
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Delivery address
To deliver the pallet(s) to the address provided
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Telephone number
To contact in the event assistance is required to deliver the pallet(s) & provide delivery notifications
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Email address
To provide delivery notifications
Contract
Nexus suite of products database
7 Years + 1 additional year backup
POD/ePOD
To confirm delivery
Contract
Nexus suite of products database
7 Years + 1 additional year backup
What information is it?
How we use the information
Legal basis for proceeding
where is it stored/accessed?
Data retention period
Nexus Suite of Products Username & Password
To assist with technical issues
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Nexus Suite of Products Login Data
To assist with technical issues
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Authorised Signatory
Legal sign off
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Telephone Number
Contact purposes
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Business Email Address
Contact purposes
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Billing Address
To enter a contract for collections, deliveries & invoicing
Contract
Nexus suite of products database
7 Years + 1 additional year backup
Individual & Business Contact Name
To enter a contract for collections and deliveries
Contract
Nexus suite of products database
7 Years + 1 additional year backup
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